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Our Legacy

Bill Caillier opened University Place Radiator Service in 1979, renting a space in what was once a lumberyard. Bill's experience as an accomplished Metal worker helped him build a successful niche business over the first few years. As his reputation grew, people began to bring in their cars for general repair. He added mufflers and brake repair to the radiator business in the late 80s and the business continued to grow. Over the years, he and his wife Joyce added employees, opened a successful marine manifolds business, and continued to build upon their reputation as a quality auto repair facility with a hometown feel. They demonstrated consistently a real passion to take care of their customers.


In September 2015 Bill decided he wanted to retire. His cousin, Greg owns a successful motorcycle shop right next door and Bill approached him about possibly taking over the car shop. Bill was very concerned about keeping his Legacy alive and wanted assurance that his tradition of hard work in the community continued on, despite his retirement. Greg holds the same values and ethics and thus agreed to take over the shop.


University Place Radiator Auto Service is now staffed by Ryan Kentfield who is Bill's cousin on the Christiansen side as well as Greg and Charlotte Taylor who are also Bill's cousins. The family's commitment to quality customer care and dedication to community will continue, as will Bill and Joyce's powerful legacy. It is our honor to continue to serve you and your family's automotive needs.


Our promise to you, our valued customers and friends; We will always treat you and your vehicle like family, always giving you personal service, accurate assessments, and quality repairs. We've been trusted and honored to serve you and our community for 37 years and we look forward to serving you for another 37 and beyond.


Integrity  |  experience  |  trust


Air Conditioning

Oil Change, Filters & Lubrication

Batteries, Starters & Alternators

Power Windows, Seats, Locks & Antennas


Shocks & Struts

Belts & Hoses

Steering & Suspension

Computer & Emission Controls

Tune-Up & Emissions

Engines & Transmissions

Windows & Mirrors

Fluid Exchanges

Wiper Blades & Motors

Headlamps, Bulbs & Horns

Heating & Cooling

Mufflers & Exhaust Pipes

Manufacturer's Recommended Maintenance

Total Car Care means just that. If you don't see it here, just ask us!

We Service:


We perform preventive maintenance, repairs on brakes, steering and suspension, power steering, lube service, air conditioning + heating, fuel injection system, ignition system And much much more

From the Routine...

To the Complex!

Let us know how we can serve you!


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  • Above & Beyond

    I had an estimate for $1300 from another shop. I called Bill & Ryan and they and the team had the work done in one day for less than half that! They are fast, thorough and affordable! They treated my ancient '91 Navajo like it was a Bentley, I couldn't be happier!

    - Cheryl Allin, Tacoma WA

  • Service You Can Trust

    Ryan, thank you for your generous services and for being such a great mechanic. It’s not easy to find people you can trust, so I appreciate the work you’ve done. I'll be telling all my golf buddies about you! Thanks again and take care.

    - Aaron Bell, Puyallup WA

  • Dependable & Honest

    Usually when I take my car in for repairs, I drive off only to find something else wrong. Not at UP Auto! Thank you Ryan for the honest work and not taking advantage of the fact that I don’t know mechanical stuff. Can’t say this about most shops!

    - Melissa Stuart, Fife WA